Accessibility

Ruby Bond is committed to making our website accessible to everyone, including people with disabilities. We want every customer to be able to browse, shop and send a sweet gift with ease.

Our approach

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people who use screen readers, keyboard navigation, magnification and other assistive technologies.

Accessibility is ongoing work for us. Steps we are taking include:

  • Adding descriptive alt text to images
  • Using clear headings and labeled links so the site is easy to navigate with assistive technology
  • Reviewing our site regularly and fixing issues as we find them

Our checkout is provided by Shopify, which maintains its own accessibility standards.

Need help or found an issue?

If you have trouble using any part of our site, or if you need help placing an order, we're here to help. Please reach out and let us know the page you were on and what happened. We'll do our best to respond within 4 business days and find a solution, including helping you complete your order another way.

Email: info@ruby-bond.com
Or use our contact form.

We welcome your feedback. It helps us make Ruby Bond better for everyone.

Last updated: October 2026

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